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Software based text-to-speech IVR for OXO and OXE

 

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QuickIVR works on any standard Windows 7 PC without any other hardware requirement.

An IVR with an option of third-party integration designed for Alcatel Phone Systems, OXO & OXE

Traditional IVR systems require expensive and purpose-built media cards to play audio. This makes them inefficient when business is growing and complex IVR flows are needed.
QuickIVR is a state-of-the-art IVR solution from Amigo Software. It is a completely software based solution that doesn’t require media cards. This makes it cost-effective and scalable solution for small to medium
enterprises.
QuickIVR comes with an intuitive web based user interface that allows users to develop smart, effective and professional Voice Responses without having to install management software on the PC.

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Multi-level &

Multi-customer support

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No Hardware

or media card needed

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Design it yourself

(Reduced effort for BPs)

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Third Party

integration

Key Features

QuickIVR is scalable and easy to manage solution for BPs, SPs and end-users.

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Multi-site and multi-customer IVRs

  • Multi-Level IVR tree
  • Welcome message support for each site
  • Loop voice prompts (if not transferred)
  • Terminate / redirect options if no response
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Voice Prompts navigation

  • Forward and backward
  • Direct transfer to Agents via extension input
  • Transfer caller to Pilots/ACD Groups
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Integration

  • Integration with third-party APIs
  • Text-to-speech integration
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Reporting

  • Call History/ Audit trail

Platforms & deployment

Supported on OXO, OXE & Rainbow

No hardware or media cards needed for expansion

  • Integration with third-party APIs : This allows QuickIVR to fetch data from the third party database and play the data through a text to speech server
  • Multi-tenancy: This comes as a standard feature withint the QuickSUITE and caters to multiple Sites

Avail a 45-day trial license with unlimited users

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