Emergency call tracking made simple…
QuickALERT is a simple yet feature-rich “Emergency” call alerting system that triggers and manages real-time alarms to key personnel within an organisation when someone dials an emergency number e.g. 999, 112. In addition to the alerts, the call is recorded with an option for pre-designated personnel to listen into the call.
and Screen Alert
conditions can be setup
Alerts to specific users
QuickALERT is scalable and easy to manage solution for BPs, SPs and end-users
The specified alerts triggered to the designated personnel include the emergency call in progress and the geographic location regarding the origin of the call.
The real-time alert as an email and the desktop pop-up contain links allowing immediate access to monitor the call through a suitably audio-equipped desktop computer.
Emergency calls are saved as WAV or MPEG files in the system along with information about the respective date, time and location of the call. Recorded calls can be emailed directly to first respondents or any other third parties, during or after an incident, with a choice of common file formats.
As with all emergency response systems, it is important that the system can be used in “test mode”. To this end, a Test Drill button simulates an “Emergency” call and sends simulated alert messages. A system log of all tests carried out on the system is made available and is fully write-protected.
To optimize the alerting system, conditions can be setup such as days, Alert type, location, Template, priority and action. The alarm will be triggered, only when the set of conditions is met.
Supported on OXO, OXE & Rainbow
For reliability, QuickALERT uses PBX supported telephony interfaces for reliable and real-time call data
QuickALERT can be used to monitor calls to recognised standard emergency numbers, as well as other internal or external numbers that may indicate emergency situations requiring a rapid response.
Integrated with ALE Rainbow Platform
QuickALERT provides feature rich monitoring and analytics through Rainbow client application on Mobile and other devices.
If you have specific integration requirements with Rainbow, click here to jump to feedback page and our dedicated support team will get back to you asap.
Certification by ALE AAPP in the works
QuickALERT is not yet certified, but it is expected to gain on the certified status in the near future.
The new Open API interfaces allow us to deliver feature-rich, stable and highly scalable wallboard for our customers globally.