QuickALERT works on any standard Windows 7 & 10 PC without any other hardware requirement.
Get notified in real-time with QuickALERT and MiVoice/Mitel 3000 communication server on your Alcatel-Lucent Enterprise’s Rainbow application. A notification or alert will be sent instantly as soon as an emergency number is dialled with the respective information including extension number, location and exact time so you can be notified on the go.
SMS, Email
and Screen Alert
Workflows
conditions can be setup
Customization
Alerts to specific users
Alarms
and Acknowledgements
QuickALERT is scalable and easy to manage solution for BPs, SPs and end-users
Message Content
The specified alerts triggered to the designated personnel include the emergency call in progress and the geographic location regarding the origin of the call.
The real-time alert as an email and the desktop pop-up contain links allowing immediate access to monitor the call through a suitably audio-equipped desktop computer.
Alert Mediums
Recorded Calls
Emergency calls are saved as WAV or MPEG files in the system along with information about the respective date, time and location of the call. Recorded calls can be emailed directly to first respondents or any other third parties, during or after an incident, with a choice of common file formats.
Test Alarm
As with all emergency response systems, it is important that the system can be used in “test mode”. To this end, a Test Drill button simulates an “Emergency” call and sends simulated alert messages. A system log of all tests carried out on the system is made available and is fully write-protected.
Workflow
To optimize the alerting system, conditions can be setup such as days, Alert type, location, Template, priority and action. The alarm will be triggered, only when the set of conditions is met.
Supported on Mitel 3000 & MiVoice
For reliability, QuickALERT uses PBX supported telephony interfaces for reliable and real-time call data
QuickALERT can be used to monitor calls to recognised standard emergency numbers, as well as other internal or external numbers that may indicate emergency situations requiring a rapid response.
Integrated with ALE Rainbow Platform
QuickALERT provides feature rich monitoring and analytics through Rainbow client application on Mobile and other devices.
If you have specific integration requirements with Rainbow, click here to jump to feedback page and our dedicated support team will get back to you asap.
Certification by ALE AAPP in the works
QuickALERT is not yet certified, but it is expected to gain on the certified status in the near future.
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