The Only Alcatel-Lucent Enterprise Rainbow Premium Partner
Integrate and streamline business process with CTI and CRM connectors for Rainbow CPaas and UCaas
WHO WE ARE
Welcome to Amigo Software
Amigo Software specialised in Telephony Communication Software, designed specifically for Alcatel-Lucent Enterprise PBXs. Having been operating in the telephony industry for almost two decades, Amigo has developed affordable but reliable packaged products for general use worldwide.
Additionally, Amigo also offers services for developing Bespoke applications that meet specific customer requirements
Learn about Amigo Software
Alcatel-Lucent Enterprise Premium Partner
FEATURED SOLUTIONS
Empowering business with
modern rules and insights
Welcome to amigo business and solutions,
where success is not just a destination.
QuickRECORD
Voice Recording
There are many sophisticated and high-priced voice recording systems in the market today. They play an important role in Call Centers, and it is not our intention to compete in this high-end market space. Now, if you come down into the mass market space, we provide solutions that meet those needs effectively.
QuickIVR
Software based IVR Solution
Traditional IVR systems require expensive and purpose-built media cards to play audio. This makes them inefficient when business is growing and complex IVR flows are needed. QuickIVR is a state-of-the-art IVR solution from Amigo Software.
QuickVIEW
Soft Wallboard
Built exclusively for the OmniPCX Office, this Soft Wallboard application can turn a small ACD/Hunt group system into a high end call centre. It can run on a PC or a plasma monitor and will display all of the common statistics.
QuickALERT
Emergency call tracking made simple
QuickALERT is a simple yet feature-rich “Emergency” call alerting system that triggers and manages real-time alarms to key personnel within an organisation when someone dials an emergency number.
QuickBILLING
CTI Billing Suite
QuickBILLING is a powerful yet easy-to-work-with call billing solution from Amigo Software. It is suitable for hospitality, managed services providers and SMBs. In basic mode, QuickBILLING offers simple call logging and reporting.
QuickSCORE
Feature rich Quality Monitoring suite
Quality monitoring systems play a vital role in today’s connected business whether in a purpose-built Contact Centre or a typical office but not all recorders are equal in function or price.?QuickSCORE combines.
